Effective date: January 12, 2025
These Terms of Use (“Terms”) control your access to and use of RubMaps websites, apps, and related features/services (together, the “Services”). By using or accessing any part of the Services, you agree to these Terms.
1) Acceptance of Terms
By accessing, registering for, or otherwise using the Services, you confirm that you have read, understood, and agree to follow these Terms along with all policies referenced here (including our Privacy Policy and Editorial Policy). If you do not agree, you are not permitted to use the Services.
We may revise these Terms from time to time to reflect changes in our operations, applicable laws, or regulations. When we do, we’ll update the “Last Updated” date at the top and, when required by law, provide additional notice. Your continued use of the Services after any update means you accept the revised Terms.
Our company is located in the US, and we don’t represent that this content is suitable or allowed everywhere. Some countries or people may not be legally permitted to access it. By using the Services, you’re doing so voluntarily and agree to follow all applicable laws in your own country.
2) Eligibility & Accounts
The Services are restricted to individuals who are 18 years old (18 is the age of majority in your jurisdiction). When you access the Services on behalf of a third party or organization, you warrant to the third party or organization that you have the authority to bind it or him or herself to these Terms. The activities of a minor are the responsibility of parents or legal guardians who enable the minor to use the Services.
A few features require an account. You agree to provide truthful and current information and to keep it updated. You’re responsible for safeguarding your login details and for all actions taken through your account. If you notice any unauthorized access or breach, notify us as soon as possible.
We can suspend or terminate accounts that violate these Terms or pose a security or legal issue.
Professionals creating profiles or making posts agree that all listed credentials, licenses, affiliations, and practice information is accurate and will be kept current.
We may request supporting documentation at any point. Unverifiable information can be deleted or annotated in the profile.
3) Relationship / Medical Disclaimer
RubMaps is not a healthcare provider, medical practice, clinic, hospital, or telehealth company, and does not provide medical, nursing, or any other licensed professional services.
Our platform helps users locate educational content and independent healthcare professionals. Using the Services does not form a doctor-patient relationship with RubMaps, and we have no authority over the clinical judgment or treatment decisions made by any provider featured here.
The Services are only educational resources and do not replace doctor-to-patient consultation, diagnosis or care. Consult a competent medical practitioner with any inquiries that you might have about a health issue. Professional advice should not be ignored or postponed base on the information that is available on the Services. In the event that you believe you are experiencing a medical emergency, you should dial your local emergency (e.g., 911 in the United States).
We strive to include only licensed and vetted professionals, but we do not warrant or guarantee clinical results, appointment availability, bedside manner, pricing, insurance participation, or suitability for your particular situation.
Any dealings you have with a provider scheduling, payment, or receiving care are directly between you and that professional.
4) Services and Forbidden Behavior Consumption
You are only allowed to use the Services when they are used in a legal manner and these Terms. You agree not to:
- Break any existing federal, state, provincial or local law or regulation, such as one related to healthcare, privacy or data security.
- Hack into or interfere with the functionality of the Services, such as by installing malware, by trying to probe or test system vulnerabilities, by overloading systems or avoiding security measures.
- Represent oneself or any other entity inaccurately, deceive about your affiliation or purport to professional qualifications, licenses or approvals.
- Gather, reap or scrape content or personal information on the Services (including provider listings, reviews or directories) using an automated process (e.g., bots, crawlers) without our prior written notice.
- Transmit, post or send unsolicited promotions, junk mail, chain letters or spam.
- Publish or send content that is illegal, misleading, slanderous, obscene, intimidating, hateful or violates the intellectual property, privacy or publicity rights of another person.
- Share sensitive health or personal information pertaining to another person without the direct consent of that person.
- Advertise, market or sell competitive directories with the Services or create or supplement datasets with a competing service.
We can, whenever we see fit and without letting you know ahead of time, pause or completely end your access to all or part of the Services whether because you’ve broken these Terms or because we reasonably think what you’re doing could hurt other users, providers, RubMaps, or anyone else involved.
Version 1 or 2 usually reads best in terms-of-service language professional, unambiguous, and natural in American English. Let me know if you’d like it shorter, stricter, or adjusted in any other way!
5) Vetting and Independence, Professional Listings
RubMaps curates a directory of healthcare providers and medical professionals. We vet them by reviewing licensure, required board certifications, and any disciplinary sanctions or actions on record.
Licensure and disciplinary status can change at any time. Our verification shows only what was current when we last confirmed the information and does not assure ongoing validity or fitness for any specific use.
RubMaps is not affiliated with, nor does it represent or employ, any listed professionals. Inclusion or removal from our directory is solely at RubMaps’ discretion and implies no endorsement whatsoever.
Providers must maintain accurate profile details (insurance accepted, charges, availability, and compliance with professional/legal requirements). Before seeking care, you should independently confirm essentials such as insurance participation, network status, office location, and appointment options directly with the provider.
6) Intellectual Property Rights
All text, articles, care navigation tools, directories, software, source code, databases, functionality, design elements, layouts, user interfaces, photographs, illustrations, video, audio, graphics, names, logos and trademarks are own by RubMaps or under our licensors and are copyright, trademarks, patents, trade secrets and other laws protecting intellectual property. Any rights that are not explicitly given are reserve. No intellectual property rights are transfer by anything in these Terms and nothing gives you licenses.
References to RubMaps trademarks must only be made to correctly recognize the Services and must be in a manner that is consistent with these Terms and not in any way implies a sponsorship or endorsement. You should not delete, cover or disrupt any copyright or proprietary notices, meta tags or watermarks. Any infringement of our intellectual property will be against the law and might lead to civil or criminal punishment, besides revocation of your right to the Services.
7) License & Permitted Use
Provided that you abide by these Terms, RubMaps provides you with a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services in your non-commercial purposes related to you. The license permits your browser to cache normal pages, temporary storage in RAM to view pages and the printing or downloading of a reasonable number of pages to use as a personal reference, provided that you do not alter pages or delete proprietary notices.
You should not copy, reproduce, adapt, translate, modify, create a derivative work, sell, resell, licence, rent and publicly display, perform or otherwise exploit the Services or any part of it, except as expressly authorised. We do not permit automated access (scraping, crawling or bulk extraction) unless we specifically grant you permission in writing because it has the potential to over-load systems and compromise user privacy and provider data integrity. This license automatically lapses upon your breach of these Terms should you have breached them and you must cease using and destroy all copies to the extent that you are able to.
8) User Content, Reviews & Notice/Takedown
Some of the features can enable you to post some information such as profile information, practice details, comments, reviews, messages, forms or attachments (which we collectively refer to as User Content). You make the representation that you are the owner or have the rights to submit User Content and that it is correct, legal, does not violate the rights of any third party (including privacy, publicity and intellectual property). You only have your User Content to worry about.
Through the submission of User Content you give RubMaps a global, royalty-free, transferable, sublicensable, irrevocable and perpetual license to store, use, reproduce, distribute, display, perform, adapt, modify (e.g., to format or to access) and make derivative works of such content with respect to it’s operation and improvement of the Services and our business, including to moderate, enforce security, analytics and back-ups. This license remains alive to the extent allow under the law, even after the end of these Terms.
We might regulate, reject, delete or revise User Content that in our judgement infringes these Terms or the law, but we have no obligation to screen all content and are not in a position to guarantee the timely elimination of offensive material. You have the option to file a notice under the Digital Millennium Copyright Act (DMCA) in the event of any content you believe has violate your copyright.
The information that should be present in your notice should be:
(1) Identification of the copyright work.
(2) Identification of the allegedly infringing material and it’s location.
(3) Your contact information.
(4) A statement of good-faith belief.
(5) Statement under penalty of perjury that your notice is accurate and that you are the authorise person to do this.
(6) Your physical or electronic signature.
Send notices to:
DMCA Agent
RubMaps Legal
4807 Spicewood Springs Rd, Building 1, Suite 1151
Austin, TX 78759, United States
Email: info@rub-maps.com
When we remove content in response to a valid DMCA notice, we may notify the affected user. That user then has the opportunity to submit a counter-notification as allowed under the law.
In appropriate cases, we also reserve the right to terminate the accounts of repeat infringers.
9) Third Party Links, Services and Healthcare Providers
Our Services sometimes link to outside websites, apps, tools, or services and show details about independent healthcare professionals. RubMaps doesn’t own or manage these third-party resources and has no control over what they post, how they handle privacy, their security, or their business practices.
You’re visiting and using those third-party sites at your own risk—they come with their own terms and privacy rules, so please take a moment to read them.
Appearing in our directory, earning a badge, or being featured does not equal an endorsement or recommendation from RubMaps. We’re not brokers, sellers, insurers, or anyone who sets clinical standards for providers.
All your dealings with third-party platforms or healthcare providers (booking appointments, telehealth, payments, insurance processing, care results, etc.) happen directly between you and them. RubMaps isn’t liable for any problems, losses, or damages that come from those interactions.
10) Privacy, Cookies and Data Processing
The Privacy Policy and Cookie Policy also apply to your use of the Services and describes what personal information we gather, how we use it and what options you have. Through the Services, you agree to our collection, use and sharing of information as outline in those policies. Where necessary by law, we process on relevant legal grounds (consent, performance of the contract or legitimate interests). We apply administrative, technical and physical controls, which are aimed at securing information, but no mode of transmission and storage is entirely safe and we cannot promise that information security is guarant.
Our Services rely on cookies and other tracking technologies to function smoothly, save your preferences, track performance, and (when allowed) gather usage insights to make the platform better.
Depending on your browser, you can control or block cookies via your settings and, where offered, our consent management tools. Keep in mind that a few cookies are essential for core functionality.
By submitting any health-related details in a form or message, you confirm you have permission to share that information and recognize the risks involved in online communication. Sensitive health info should only be shared when absolutely needed and when it complies with applicable laws.
11) Payment/Billing
Other sections of the Services can be sold as a service, such as high-priority placement of healthcare professionals in directories, premium membership, delivery of leads or additional functionality (all of which are also called Paid Features). When you use a Paid Feature, you are authorizing RubMaps (and our payment processors) to charge your payment method of the respective fees, taxes and other charges. Prices are quoted in U.S. dollars unless otherwise and are exclusive of taxes. You bear all the sales, use, VAT, GST or other taxes imposed on your purchase, not tax on the net income of RubMaps.
Where available, subscriptions can be auto-renewed at the conclusion of every billing cycle at the current rate. Auto-renewal will be shown on checkout and in your account details. Renewals may be cancel at any time in your account settings and are effective at the end of the current billing period, with no pro-rated refunds unless mandated by law. Single or lump sums (e.g. application reviews or verification services) are not refundable once the service has commenced. The failure to contact RubMaps and resolve disputes or chargebacks beforehand can result in a suspension of access to Paid Features.
Third-party processors handle the payments. We do not save full sets of payment cards on our servers. You explain by providing payment details that you have the right to use the chosen method and that the information is correct. Even after we have request or receive payment, we can remedy pricing errors. In the event that a fee is not collect (such as because of an expired card), you must promptly change your payment method; we may suspend or restrict until payment is remedied.
Independent healthcare providers offer medical services at clinical fees that are not in the scope of billing by RubMaps. Any debts concerning clinical care, copays, deductibles, insurance claims or refunds relating to treatment are squarely between you and the provider or your insurer.
12) Disclaimers of Warranties
The Services and all associated content, directories, tools, and features are provided “as is,” “as available,” and with all faults.
To the fullest extent permitted by law, RubMaps expressly disclaims all warranties express, implied, or statutory—including warranties of merchantability, fitness for a particular purpose, title, non-infringement, due performance, and any implied warranties arising from trade usage or course of dealing.
Assuming nothing herein restricts the above, we do not warrant that:
(a) The Services will be up, secure or corruption-free.
(b) Any of the content will be up-to-date, complete or reliable.
(c) That a certain healthcare professional is the right fit or available when you need him.
(d) Messages will not be lost, corrupt, attack, infect or otherwise violate.
(e) That bugs or malware will be fix.
The Services and all associated content, directories, tools, and features are provided “as is,” “as available,” and with all faults.
To the fullest extent permitted by law, RubMaps expressly disclaims all warranties express, implied, or statutory including warranties of merchantability, fitness for a particular purpose, title, non-infringement, due performance, and any implied warranties arising from trade usage or course of dealing.
13) Limitation of Liability
RubMaps and it’s affiliates, officers, directors, employees, agents, licensors and suppliers will not in any case be liable to any indirect, incidental, special, consequential, exemplary or punitive damages or the loss of profits, revenues, goodwill, data or business disruption, etc., due to or in connection with your use (or failure to use) of (or inability to use) the services, even though you may be advise of the possibility of such damages or interruption.
The total amount RubMaps will pay to any claimant on the basis of or relating to the services or these terms shall not exceed, to the maximum extent permitted by law, the larger of: (A) the amount you paid to RubMaps to purchase the paid feature in the TWELVE (12) months preceding the event leading to the claim; or (B) one hundred U.S. dollars (US $100). The limitations above extend to all causes of action, not only to contract, but also to tort (including negligence) and strict liability, to equity or otherwise.
These Terms do not limit or exclude any liability that cannot be limit or exclude by law (such as intentional misconduct). Since not all jurisdictions permit limitations of liability relating to certain damages, you may not take advantage of the above limitations; they will take effect to the fullest extent available under existing law.
14) Indemnification
You expressly seek to defend, indemnify and to hold harmless RubMaps and it’s affiliates, officers, directors, employees, agents and licensors against and in respect of, any and all claims, demands, actions, liabilities, damages, losses, costs and expenses (including reasonable attorneys fees) due to or relating to: (a) your access to or use of the Services; (b) your User Content, such as alleged infringement or violation of rights of any third party (privacy, publicity or intellectual property); (c) your breach of these
We may assume the exclusive support and management at your cost of any of the matters to which the indemnity relates and you consent to cooperate with our protection. You shall take no action to settle any claim in a way that would create any liabilities on RubMaps or would interfere with the rights of RubMaps, without our written permission.
15) Governing Law & Disputes
The laws of the State of Texas shall apply to the Terms and any dispute, claim or controversy base on or involving them or the Services, regardless of it’s conflicts-of-law principles. The state and federal courts within Travis County, Texas, will be the only place of action where the actions not cover by the arbitration clause below (assuming it exists) will be permitt and you and RubMaps are acquiescing to the personal jurisdiction of both courts.
Consent to Arbitrate
You and RubMaps consent to the maximum legal extent that any conflict arising out of or relating to, these Terms or the Services shall be resolve through individual, binding arbitration by a reputable arbitration provider pursuant to it’s rules at that time. Arbitration implies the absence of a judge and a jury and the review of an arbitration award by the court is restrain. Claims should be filed in an individual capacity and not as a plaintiff or as member of a so-called class or representative action; the arbitrator has no power to aggregate the claims of more than a single individual. Despite the above, either party can request injunctive or equitable relief in any court to enforce intellectual property rights or unauthorize access to the Services and an action may be filed in a small-claims court provide it qualifies.
Opt-out
You may opt out of this arbitration agreement by sending written notice to info@rub-maps.com within thirty (30) days of your first use of the Services, stating your full name, the email address associated with your account (if any) and your clear intent to opt out. If you opt out or if the arbitration agreement is found unenforceable, disputes will be heard in the courts specified above.
16) Changes to the Services
We’re always upgrading the Services to boost reliability, security, and ease of use. Features can evolve, be swapped out, or discontinued whenever we decide.
We try hard to keep disruptions to a minimum, but we reserve the right to make changes without prior notice if needed for security, legal compliance, operational reasons, or when the impact is very small.
When a change significantly affects the main functionality of a Paid Feature you depend on, we’ll give you reasonable advance notice if possible (or prompt notice afterward) and, subject to legal requirements or the specific terms of your offer, provide a fair remedy.
We aren’t responsible for any losses tied to modifications or removal of free features. Content, including medical information, may be revised to stay current with new guidelines or regulations, and we’ll update the “Last Updated” date to reflect that.
17) Termination & Suspension
We can pause or completely end your access to the Services paid or free whenever we reasonably believe you’ve broken these Terms, put RubMaps or someone else at risk of legal liability, missed a payment deadline, or taken part in fraud, misuse, or illegal behavior.
Access might also be interrupted to handle security threats, protect user information, or perform emergency maintenance. When it makes sense, we’ll let you know why your account was suspended or terminated and, if the problem is fixable, explain how to correct it.
When your access ends (whether by termination or otherwise), you no longer have permission to use the Services and must cease all use and destroy any copies of materials made in breach of these Terms.
Provisions that by their nature should continue such as those concerning intellectual property, disclaimers, liability limits, indemnification, governing law, dispute resolution, and licenses granted for User Content will remain in effect.
You can stop using the Services at any time. After account termination, we may keep some of your data if needed to comply with legal obligations, follow our Privacy Policy, or for safety, backup, or compliance reasons.
18) General Terms
- Assignment: These Terms cannot, by operation of law or otherwise, be assign or transfer by you without our written consent. We can delegate our rights and liabilities in relation to these Terms in relation to a merger, an acquisition, a reorganization of a corporation or an asset sale.
- Entire Agreement: These Terms, along with any reference policies or product-relate terms are the full agreement between you and RubMaps concerning the Services and displaces all previous or contemporaneous agreements, written or oral.
- Severability: In case any of the provisions of these Terms is declar invalid, every such provision shall be enforce so far as is practicable and the others shall stand.
- No Waiver: The fact that we have not enforced any right or provision does not mean we have waived the right or provision. Any waiver should be written and sign by one of the authorize RubMaps representatives.
- Force Majeure: We have no liability to delays or inability to perform as a result of those events beyond our reasonable control, such as natural disasters, government actions, labor conflicts, internet or utility outages, cyberattacks or other comparable events.
- Export & Sanctions: You declare that you are not in or subject to or a resident or national of any nation or person, which is under U.S. or other embargo or sanction. You commit to adhere to all the relevant export control and trade sanctions regulation in relation to the use of the Services.
- Government Use: When you are a U.S. government entity, any use of the Services means that our software and documentation are Commercial Items as define in 48 C.F.R. § 2.101 and are made available under these Terms.
- Beta Features: We can provide pre-release or beta features that are signified. Beta services are offer on a best-efforts basis, may be dropped at any moment without any further notice and are not cover by any service-level guarantee or warranty to the maximum extent allowed by law.
- Headings: Section headings are only convenient and do not encroach on interpretation.
19) Notices & Communications
We may deliver notices to you by email, through in-app or in-product messages, or by posting them directly on the Services. Such notices are considered delivered and effective the moment they are sent or posted.
Notices sent to RubMaps, however, are only effective once they are actually received at the addresses listed below. It’s your responsibility to keep your contact information current with us. We will honor any consumer notification requirements mandated by the laws of your jurisdiction.
Legal & DMCA Notices
RubMaps Legal
241 N Figueroa St, Los Angeles, CA 90012, United States.
General Inquiries & Support
Email: info@rub-maps.com
For time-sensitive or security-related issues, please include sufficient detail for us to investigate (for example, URLs, timestamps and a description of the issue). Do not include sensitive personal or medical information unless strictly necessary.
20) Interpretation, Priority and Contact.
Interpretation & Priority
Should any provision in these Terms conflict with the specific terms of a particular order form, program, or service agreement expressly incorporated by reference, the specific terms will govern to the extent of the conflict.
These Terms are translated into other languages to make them more accessible. In the event of any inconsistency between the English version and a translation, the English version controls, except where law mandates a different result.
Geographic Availability
We are based in the United States and might restrict access to the Services in some jurisdictions in order to comply with local legislations. It is your duty to make sure that the Services are legal in the country of your use.
Contact
Questions regarding these Terms and Services may be addressed through info@rub-maps.com.
In cases relating to questions of privacy or requesting a right, please see the procedures detailed in our Privacy Policy.